You know you are reeeeaaaallllyyyyy good at your job when you can spot a trouble guest long before they've reached your computer to check in. He looked at me and I welcomed him with a bit of a smile and a " thank you for waiting," Mr. John looked at me with a sheepish smile " I want to check in" ok not a problem I responded. All good so far, "I dont want to be at the front of the hotel, I don't want a smoking room, I don't want a loud air conditioner in the room, I'd like to sleep tonight." was what followed..... "great" I thought, he's stayed with us before I see. Ok sir not a problem I'll see what I can do for you, I responded (knowing damn well that was a tall order.)
After whipping out the hotel layout in search of "the pefect room" ...alas I checked him into a lovely room. Ok sir your room number is 248. To which he resonded "where's your name badge?" .... "fuck" I thought. What to say... what to say. "I lost it, why?" You can tell he was still searching for it somewhere on my coat as if were going to miraculously appear. I want to know who has helped me on my stay, to which I blurted out "Jessica!"
With a smile he took his key and went up to his room. Some time had passed, when to my surprise Mr. John was back on the line making a steady pace walk right towards me. As he firmly placed the key I had only just given him, "There's an air conditioner in my room - Jessica."
..... Fuck the badge.
